E-Learning Courses
Whether it's an e-Learning course or a PowerPoint presentation, I have created modern, dynamic projects for use in computer-based or instructor-led training sessions.
Purchasing Software
Articulate Storyline
Play the video to sample this eLearning course created in Articulate Storyline.
About the Project
Disclaimer
Course content not shown due to proprietary company data
Terminal Objective
After completing this course, employees will be able to effectively use the purchasing software to place and receive orders, administer user functions, and reconcile vehicle parts with the inventory management system, in accordance with company procedures.
Enabling Objectives
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Navigate the interface
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Change user profile settings
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Enter new purchase orders
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Receive and confirm orders
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Identify and resolve order discrepancies
Responsibilities
Script writing
Voiceover
E-Learning development
Software simulation
Review and feedback
Tools & Software
Adobe Photoshop
Articulate Storyline
Camtasia
Google Workspace
Adult Learning Principles
Self-directed
Practical and relevant
Project Details
Needs Assessment
A new software tool was being launched company wide for the purchase of vehicle parts and office supplies. Since this was a brand new software tool, extensive training was needed to ensure all employees with access to the program would know how to access and use its features effectively.
Focus
Ensuring accuracy when placing orders for vehicle parts, office supplies, and shop supplies.
Recommended Solution
A detailed e-learning course with narrated videos and software simulations.
Product
An interactive e-learning course that not only provided information, but real-life practice with the use of the software simulations. The simulations would include the most common situations employees would encounter when placing, receiving, and confirming orders, as well as cross-checkin the inventory management system to ensure order accuracy.
Performing Inspections
Articulate Storyline
Here is another example of a course created in Articulate Storyline.
About the Project
Disclaimer
Course content not shown due to proprietary company data
Terminal Objective
After completing this training program, employees will be able to identify out of standard vehicle defects and accurately recommend appropriate repairs during vehicle inspections, ensuring compliance with established company standards.
Enabling Objectives
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Follow safety protocols
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Understand visibility zones
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Follow Standard Work
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Utilize company measuring tool
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Recognize out of standard vehicle defects
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Recommend most appropriate repair method
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Document inspection results accurately
Responsibilities
Script writing
Voiceover
E-Learning development
Review and feedback
Tools & Software
Adobe After Effects
Adobe Photoshop
Adobe Premiere Pro
Articulate Storyline
Google Workspace
Adult Learning Principles
Self-directed
Practical and relevant
Repetition
Project Details
Needs Assessment
Facilities reported that employees expressed difficulty in recognizing defects and misapplying the company standards. This led to incorrect routing, delays, unnecessary reworks, and slowed production.
Focus
A defined understanding of the job role, how to recognize defects on various surfaces, and which repairs to recommend in specific scenarios.
Recommended Solution
A detailed e-learning course with narrated videos, knowledge checks, and a final assessment. Videos would emphasize how to understand and apply the company standards in a variety of scenarios. The knowledge checks and assessment would reinforce the standards and highlight the learning objective.
Collaboration
In tandem with the media producers, scripts were written, and videos were recorded, narrated and edited. The videos were then embedded into the e-learning course. The e-learning course reinforced the video content, ensuring the learners retained the critical tasks associated with the learning objectives.
Course Shell: Systems Training
Microsoft PowerPoint
This course shell shows progress in a course with instructional videos. Shell was created in PowerPoint using the Morph feature.
About the Project
Disclaimer
Video content not shown due to sensitive company data
Terminal Objective
After completing this training program, employees will be able to recognize key components of the system interface and effectively utilize the system to verify adjudicator decisions.
Enabling Objectives
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Identify and describe key components of the system interface
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Navigate the system to access client records
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Verify adjudicator decisions for clients
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Use system tools to support verification tasks
Responsibilities
Video recording
Video editing
E-Learning development
Tools & Software
Microsoft PowerPoint
Camtasia
Google Workspace
Adult Learning Principles
Self-directed
Practical and relevant
Repetition
Project Details
Needs Assessment
A new adjudication system was being implemented, and agencies reported that employees had difficulty navigating the system. Several modules within the system were interrelated, and employees expressed confusion as to which selections to make based on the determination made by an adjudicator.
Focus
A detailed overview of the system's interface, how to mark determinations in the system, as well as how selected determinations "branch" into a specific direction for the customer.
Recommended Solution
An e-learning course with six narrated videos, knowledge checks, and a final assessment. The videos would outline logging in, an overview of the interface, and the five primary determinations adjudicators would make. Five of the videos would explain each determination individually, and which options to choose in the system in order to follow the "path" of finalizing each determination.
Product
An important goal was to differentiate between the five determinations an adjudicator would make, and how to use the system to record those determinations. The visual cues used were designed to:
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Outline each topic;
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Play each video as that specific topic was highlighted at the top of the screen;
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Show the learner their progress through the course as each topic was being covered; and
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Provide a review to aid in retention.
Jeopardy Game
Microsoft PowerPoint
Here is an example of a template created for an end-of-course review. Who doesn't love Jeopardy!?
About the Project
Disclaimer
Course content not shown due to sensitive company data
Objective
Improve engagement and learner retention
Adult Learning Principles
Active involvement
Intrinsic motivation
Gamification
Repetition
Responsibilities
Activity creation
Course development (instructor-led)
Facilitator Guide development
Learner Guide development
Tools & Software
Adobe Acrobat
Microsoft Word
Microsoft PowerPoint
Google Workspace
Project Details
Needs Assessment
This week-long instructor-led course provided detailed information for employees on how to assist members of the public to obtain employment. There were several rules employees needed to follow before and while developing a personalized plan for the target audience. There were several very specific policies and procedures employees were required to adhere to when developing a plan, and employees reported difficulty with understanding how to apply the policies. The existing methodology did not include any gamification elements, nor was there a reward system for performance. The nature of the course material provided several challenges with regard to engagement.
Focus
Since this was a week-long course with lots of information, the focus of the course review was to highlight only the major aspects of the course:
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Legal requirements
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Plan development
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Plan approval
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Plan implementation
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Plan management
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Terminology
Recommended Solution
A fun, engaging game that fosters competition and rewards decision-making and retention.
Product
While Jeopardy! may be a "go to" solution for instructor-led course reviews, the familiarity with the rules and format of the game as well as the nature of the course material made this an ideal solution. Learners were given six categories to choose from (outlined in the Focus section above). The instructor then led the game to assist the employees in retaining the information covered throughout the week.